We have received some queries relating to number swaps.
Please follow the link here for more guidance.
To ensure that we don’t have multi numbers being used, we are not issuing new numbers for transfers. Simply write the new name on a label and cover the old name…Delete the previous emergency and replace with the new runner.
Providing you correctly transfer on the system, the new runners details will appear in the results.
Thanks you!
Hi will I receive a confirmation email to say a transfer has been completed. The bib has been given to me and the transfer of money done but neither myself or the original runner has received any confirmation. I am keen to know my details are in place on your system
Hi Susan, yes an email should have been sent. Please can you drop me a note via the Contact page, and I can arrange this. Regards,
Hi I mentioned last week that I could take 5 places if available. You mentioned that this would be easy and clear in the new instructions but there only seems to be instructions for someone who has a place and wants to transfer it to another known person. I’m currently not aware of anyone that wants to transfer, similarly there may be many people who can no longer do the race but don’t know anyone to transfer to. Is there a process to bring these people together to make it easy for everyone to transfer. Many Thanks.
Hi Dan. That is the purpose behind the number swap page that we have set up. The details can be viewed on the News Page. If you are still unclear, just drop me a note via the Contact page. Regards.
Hi I would like to swap my number but don’t have a Facebook account. Can the race organisers help me please ?
Hello Andrew, Thanks for your note.
One or two others have mentioned this. They have asked colleagues to help, which seems to work.
Similarly, the swap page itself.
Good luck!
Regards.
I have two numbers on one account and now have two separate who would like number swap ?
Can we transfer the account separately to two people ?
Please HELP
Hello Andrew., I don’t quite understand your post. If you can email me via the contact page, I am sure that I will be able to help. Regards.
I’m looking to swap my number but discarded the bib after the race was cancelled – is there a way to get it reissued?
Hi I contacted you the other day regarding a swap between Stephen Hollins and myself as he is unable to run on the new date. Can you confirm that the transfer has gone ahead as I have not had an email to confirm
Hello Debra. Thanks for your note. I have traced your email but am a day or so behind with replies due to the Easter break. Will get back to you asap. Regards.
Hello Sara, once the number swap is complete, we can arrange for z new number to be picked up from the Help Desk on the morning of the race if you or the recipient let us know. Thanks and regards.
Hi I’d like a place for this (maybe two) if anyone would like to swap their number over to me? Xx
Hi
I’m trying to swap my number but think people are put off by having to make a payment to a stranger.
For those of us who are unable to swap numbers will the organisers consider allowing us to defer to 2019 as per other cancelled half marathons ?
Thanks for your note. I have only had one similar comment, and many people have pleasingly benefited from the system. We are holding the system open until Sunday night, and then entries re-open. Sorry, we are unable to offer deferrals.
Hi
I’m trying to swap my number but think people are put off by having to make a payment to a stranger.
For those of us who are unable to swap numbers will the organisers consider allowing us to defer to 2019 as per other cancelled half marathons ?
Thanks for your note. Feedback has been good and many people have benefited. To my knowledge only one person has flagged that concern. Official entries re open Monday, but sadly we are unable to defer to 2019.
I have completed transfer form , the person I am swapping with has not recieved the link
Hello Ann,
What is the name of the person that you are transferring to?
Thanks and regards,